Sales Policy of RoyalPlugSafe

Effective Date: January 14, 2025

At RoyalPlugSafe, we are committed to providing our customers with high-quality products and a seamless shopping experience. Our Sales Policy outlines the terms and conditions under which products are sold on our website, www.royalplugsafe.com. By purchasing from us, you agree to the terms of this policy. Please review it carefully to ensure a smooth and informed shopping experience.

1. Product Availability

We strive to keep our website updated with accurate product availability information. However, all products are subject to availability. If a product you order becomes unavailable or is out of stock after your purchase, we will notify you via email and offer alternatives such as:

  • A refund for the unavailable item
  • An exchange for a different item
  • The option to wait for the product to be restocked (if applicable)

RoyalPlugSafe reserves the right to limit quantities of products available for sale and to discontinue products at any time without prior notice.

2. Pricing and Payment

A. Product Pricing:

  • All prices listed on our website are in U.S. dollars (USD), unless otherwise specified. Prices may vary depending on product type, location, or special promotions.
  • Sales Tax: Sales tax will be applied to orders where applicable based on the shipping address provided during checkout.

B. Payment Methods: We accept the following payment methods:

  • Credit or debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment options (such as Apple Pay, Google Pay) may be available based on your location.

Payments are processed securely, and your payment details are not stored by RoyalPlugSafe.

C. Payment Authorization: When you place an order on our website, we authorize the payment based on the details provided. If there is any issue with your payment, such as insufficient funds or an incorrect billing address, we may contact you to resolve the issue. If the payment cannot be processed, your order may be canceled.

3. Order Confirmation

Once your order is placed, you will receive an email confirmation acknowledging receipt of your order. This email will include your order number, the products purchased, and the estimated shipping details.

Please note that this email confirmation does not constitute an acceptance of your order. Your order will be confirmed and processed only once your payment is authorized and the items are ready for shipment.

4. Shipping and Delivery

A. Shipping Methods: We offer various shipping options for both domestic and international orders. Available shipping methods will be displayed during checkout, and shipping charges will be calculated based on the weight, dimensions, and destination of your order.

B. Delivery Times: Estimated delivery times depend on the shipping method selected. We strive to process and ship your order as quickly as possible. Once your order ships, you will receive tracking information to monitor its progress.

Please note that delivery times are estimates and are not guaranteed. Delays can occur due to external factors, including but not limited to carrier delays, customs processing, or weather conditions.

C. Shipping Costs: Shipping costs are calculated during checkout and depend on the shipping method, product size, weight, and delivery location. We offer free standard shipping on qualifying orders over $100.

5. Returns and Refunds

We want you to be satisfied with your purchase. If for any reason you are not satisfied, our Refund and Return Policy allows you to return products within 30 days of receipt for a refund or exchange. Please note that the product must be unused, in its original packaging, and in resalable condition to be eligible for return.

For more information on returns and refunds, please refer to our detailed Refund and Return Policy.

6. Order Cancellations

Once an order has been placed and payment has been authorized, it cannot be canceled or modified unless the order has not yet been processed or shipped. If you wish to cancel or change your order, please contact us immediately at info@royalplugsafe.com or call (423) 743-6781. We will do our best to accommodate your request, but we cannot guarantee cancellation after processing has begun.

7. Promotions and Discounts

A. Discount Codes: From time to time, RoyalPlugSafe may offer discount codes or promotions. Discount codes must be applied during the checkout process to be valid. They cannot be applied after the order has been completed.

B. Limited-Time Offers: Promotions and sales may be subject to specific terms and conditions, including limited quantities and time frames. RoyalPlugSafe reserves the right to end or modify any promotion at any time.

8. Customer Responsibilities

As a customer, you agree to:

  • Provide accurate, up-to-date information when placing your order, including your name, address, and payment details.
  • Review your order before submitting it to ensure accuracy.
  • Pay for the products and services in full at the time of purchase.

RoyalPlugSafe is not responsible for any delays or issues caused by incorrect or incomplete information provided by the customer.

9. Limitation of Liability

RoyalPlugSafe is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the products purchased from our website. Our liability is limited to the total amount paid by the customer for the products in the order, excluding shipping costs, taxes, and any fees.

10. Changes to the Sales Policy

RoyalPlugSafe reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review this policy periodically to stay informed of any changes.

11. Contact Us

If you have any questions or concerns about our Sales Policy or need assistance with your order, please contact us at:

  • Email: info@royalplugsafe.com
  • Phone: (423) 743-6781
  • Street Address: 216 Sparrow Dr, Erwin, Tennessee (TN), United States