Privacy Policy of RoyalPlugSafe

Effective Date: January 14, 2025

At RoyalPlugSafe, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.royalplugsafe.com, and make purchases from our online store. By using our website and services, you agree to the terms of this Privacy Policy. Please read this policy carefully to understand how we handle your personal data.

1. Information We Collect

We collect various types of information from you when you visit our website, create an account, or make a purchase. The types of information we collect include:

A. Personal Information:

  • Identification Information: This includes your name, email address, phone number, and billing/shipping address.
  • Payment Information: When making a purchase, you will provide payment details such as credit card information or PayPal account information. This information is processed securely by our third-party payment processor and is not stored by RoyalPlugSafe.

B. Non-Personal Information:

  • Browser and Device Information: We collect data about the type of device you use, your IP address, browser type, and operating system to enhance your experience on our website.
  • Cookies and Tracking Technologies: We use cookies to improve website functionality, personalize content, and analyze user behavior. Cookies help us remember your preferences and improve your browsing experience.

C. Usage Data:

  • We may collect information on how you interact with our website, including pages visited, products viewed, and time spent on the site. This data helps us improve our website and product offerings.

2. How We Use Your Information

The information we collect is used to provide a seamless shopping experience, improve our website, and offer personalized services. Specifically, we use your information for the following purposes:

  • To Process Orders: We use your personal and payment information to process orders, ship products, and send you order updates.
  • To Improve Customer Service: Your contact information allows us to respond to inquiries, customer service requests, and support issues effectively.
  • To Communicate with You: We may send you marketing communications, promotions, and updates about new products, sales, or special offers, but only if you have opted in to receive such emails. You can opt-out of marketing emails at any time.
  • To Personalize Your Shopping Experience: We use cookies and usage data to tailor your shopping experience, showing you relevant products and promotions based on your preferences.
  • To Improve Our Website: The information collected from your website usage helps us analyze trends and enhance the overall user experience. We use this data to optimize site performance and functionality.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, shipping, website hosting, or email communications. These providers are only authorized to use your information to perform services on our behalf and are contractually obligated to keep your data confidential.

  • For Legal Compliance: We may disclose your personal information if required by law, regulation, or legal process, such as complying with a subpoena, court order, or government investigation.

  • In the Event of a Business Transfer: If RoyalPlugSafe undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. In such cases, we will notify you via email or a prominent notice on our website regarding any changes to the privacy policy.

4. How We Protect Your Information

We take the security of your personal information seriously. We use a combination of technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. Some of these measures include:

  • Secure Socket Layer (SSL) Encryption: We use SSL encryption to protect sensitive information, such as payment details, during transmission between your device and our website.
  • Payment Security: Payments are processed through trusted third-party payment processors who employ their own security protocols to protect your payment data.
  • Access Control: We limit access to your personal information to only those employees or third-party providers who need it to perform their duties.

Although we use these security measures, no method of online transmission or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data, but we are committed to ensuring its protection to the best of our ability.

5. Cookies and Tracking Technologies

Cookies are small text files placed on your device to enhance your browsing experience. RoyalPlugSafe uses cookies to:

  • Remember your preferences (e.g., language, location).
  • Track website usage to improve content and functionality.
  • Provide personalized product recommendations.

By using our website, you consent to our use of cookies. You can manage your cookie preferences by adjusting the settings in your web browser. However, disabling cookies may affect your experience on our site and limit some features.

6. Your Rights and Choices

As a customer, you have certain rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: If you believe your information is inaccurate or incomplete, you can request that we correct or update it.
  • Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can opt out by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly at info@royalplugsafe.com.

If you would like to exercise any of these rights, please contact us at info@royalplugsafe.com or call us at (423) 743-6781.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by RoyalPlugSafe. We are not responsible for the content, privacy practices, or policies of these third-party sites. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

8. Children’s Privacy

RoyalPlugSafe does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us immediately so that we can remove the data.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. By continuing to use our website after any changes are made, you accept the updated terms of this Privacy Policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at: